Protecting your private information is our priority. This Statement of Privacy applies to but not limited to the “Diro Phonebook” & (the “Diro Services”) and governs data processing and usage. By using the Diro Services, you consent to the data practices described in this statement. Diro Services are brought to you by DIRO INC., a 100% subsidiary of VCARE TECHNOLOGIES PRIVATE LIMITED. Collectively both DIRO INC. & VCARE TECHNOLOGIES PRIVATE LIMITED are both jointly referred to “Diro” in this document.
Diro is providing a platform to create a substantial benefit for it’s Users. Diro is a provider of a platform where user’s can share contact details listed in their contact books with other users. Users act as the data controllers of the information and process the information using Diro Platform.
Collection of your Personal Information
When you install the Diro Services, Diro will collect location and some technical information from Your device in order to be able to provide You with the Services, namely Your IP address, the unique device ID number and what operating system, operator, screen resolution and version of the Diro Services You use. This information is used to verify that the User device is properly registered and will not be used to identify You personally or be transferred to third parties. We will, however, use this data for statistics and user support as long as You use the Services. Where the User registers a user profile in Diro Services and confirms being the holder of a certain number, the information up-loaded to the profile section of the Diro Services will be received and stored by Diro until the User changes or deletes such data or terminates the Services. Compulsory information when creating a profile page is the User’s first name, last name and phone number and additional information that may be provided at the User’s option include, but is not limited to, photo, age, gender, street address and zip code, country of residence, email address, user preferences, professional website, Facebook page, Linkedin page and Twitter address.
If you purchase Diro Inc’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Diro. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Diro Inc website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Diro’s public message boards, this information may be collected and used by others. Diro encourages you to review the privacy statements of websites you choose to link to from Diro so that you can understand how those websites collect, use and share your information. Diro is not responsible for the privacy statements or other content on websites outside of the Diro website.
Use of your Personal Information
Diro collects and uses your personal information to operate its Mobile Apps and deliver the services you have requested. Diro may also use your personally identifiable information to inform you of other products or services available from Diro Inc and its affiliates. Diro Inc may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Diro does not sell, rent or lease its customer lists to third parties. Diro may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Diro may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Diro, and they are required to maintain the confidentiality of your information. Diro Inc may keep track of the websites and pages our users visit within Diro, in order to determine what Diro services are the most popular. This data is used to deliver customized content and advertising within Diro to customers whose behavior indicates that they are interested in a particular subject area. Diro will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Diro; (b) protect and defend the rights or property of Diro; and, (c) act under exigent circumstances to protect the personal safety of users of Diro or the public.
The Diro website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Diro pages, or register with Diro site or services, a cookie helps Diro to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Diro website, the information you previously provided can be retrieved, so you can easily use the Diro features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Diro services or websites you visit.
Security of your Personal Information
Diro Inc secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Diro Inc does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your Diro Account from Third Party Web sites
You will be able to connect your Diro account to third party accounts.BY CONNECTING YOUR DIRO INC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Diro Inc by contacting us here:
– Web page:
Changes to this Statement
Diro will occasionally update this Statement of Privacy to reflect company and customer feedback. Diro encourages you to periodically review this Statement to be informed of how Diro is protecting your information.
Diro provides an extension to perform KYC using Passport scanning. The extension is downloadable from the link - https://chrome.google.com/webstore/detail/diro-kyc/kgngblicgkheanepieendliilnjjjeam. We provide this extension free of charge for users to submit documents, to demonstrate, receive feedback and enquiries and to improve our product.
What personal information is processed and stored?
For all countries that provide chip enabled passports, Diro allows users to submit the scans of the passport document for KYC (Know Your Customer) purpose. Diro collects personal information that is available on MRZ (machine readable zone) and information available on the chip via NFC beam. The two sets of information are used to generate the PDF that is sent to the server to match the data and ensure the quality of data is intact. Please note that the data is collected strictly for verification purposes only.
Please note that the data collected is strictly for verification purpose and is not, and never be disclosed to any third party.
The app needs to process the personal information that is on the chip of the identity document, including privacy-sensitive information like name, date of birth, personal number and document number. In addition, the app scans the date of birth, date of expiry and document number since these are needed to get access to the information on the chip using the NFC beam.
What non-personal information in collected and why?
Diro KYC collects the following usage information:
- Phone details, including phone type, software version, memory size locally. This need not be sent to the server
- The type of identity document was scanned and read: was the scan successful, was the chip read successfully, what
country issued the identity document, the document signing certificate as stored on the chip and the date of expiry.
- Usability information: how long each step takes, if a user managed to go through all steps and usage frequency.
What happens to the information captured?
The information that is captured is sent to the server where and automated (and sometimes manual) verification is performed to cross–examine the data captured by the MRZ and scanned by the NFC beam. The PDF sent is encrypted using a hash function and can be opened using the same key only. Hence any data, if tampered can be caught, rendering the document submitted invalid. This is how the document verification for the KYC process works.
Changes in this privacy statement
Please note that this privacy statement may change from time to time, in efforts to make the process more secure and to keep giving the users more information regarding the use of the product.
Diro welcomes your questions or comments regarding this Statement of Privacy.
If you believe that Diro Inc has not adhered to this Statement, please contact Diro at:
DIRO INC.440 N. Wolfe Rd.Sunnyvale, California 94085
VCARE TECHNOLOGIES PRIVATE LIMITED
B1/ B2 Mohan Cooperative Ind. Estate,
Mathura Road, New Delhi, 110044